Auchan unifies web and mobile testing with Katalon to accelerate e-commerce DevOps delivery

Background

Auchan needed to modernize software testing for its e-commerce order management system as part of a move toward DevOps and test-driven/behavior-driven development. Manual cross-browser and cross-device testing was creating delays and errors. The company needed a platform that could handle both web and mobile testing, execute tests for applications without external access, and provide analytics for distributed QA teams.

What Was Implemented

• Katalon Runtime Engine for automating tests on applications without external internet access
• Katalon TestCloud for cross-device, cross-browser mobile and web testing
• Katalon TestOps for centralized test management, scheduling, and analytics
• Test cases organized into test suites by functionality; business-critical suites scheduled for daily automated runs
• Adoption of TDD (test-driven development) and BDD (behavior-driven development) methodologies

Results

Katalon enabled Auchan to expand testing coverage across web and mobile platforms, reducing manual regression work and human error. The platform improved collaboration across distributed QA teams through unified reporting in TestOps. Time to market was shortened by accelerating cross-browser and mobile device testing cycles. The Katalon case study does not publish specific quantified cycle time, defect, or cost metrics for Auchan.

Lessons

• Proof of concept evaluation against specific operational constraints (e.g., testing apps without external access) surfaces platform differentiators that generic reviews miss
• Separating test suites by criticality and scheduling business-critical suites for daily runs creates a reliable safety net without overwhelming CI/CD pipelines
• Unified reporting platforms like TestOps reduce the coordination overhead that slows distributed QA teams
• BDD/TDD adoption alongside tooling change compounds the quality impact by aligning development and testing incentives