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AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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THEMEData-driven AI determines competitive advantage in ecommerce

AI-generated. Summaries are AI-generated from cited sources. Click through for the original report.

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Data-driven AI determines competitive advantage in ecommerceAI-generated

Survey reveals shoppers embrace AI but distrust data practices

Retail / DTC › Warehouse Clubs, Supercenters, and Other General Merchandise Retailers › All Other General Merchandise Retailers

A new survey of 1,081 online shoppers found that 55.8% were comfortable with retailers' AI use for recommendations and chatbots, yet 46% felt unclear about how their personal data was being collected and used. Retailers can differentiate by improving transparency around data practices—a critical gap that affects both customer trust and loyalty in AI-driven commerce.

Jun 26, 2026View full article →
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