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AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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INDUSTRYTravel Arrangement and Reservation ServicesINDUSTRYBusiness Services

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Retailers deploy conversational AI to enhance customer shoppingAI-generated

Omio harnesses OpenAI to build conversational travel commerce platform

Business Services › Travel Arrangement and Reservation Services › Travel Agencies

Omio launched a ChatGPT-powered conversational travel experience connecting OpenAI models to real-time transportation inventory across 3,000+ providers in 47 countries, enabling travelers to discover and book journeys through natural language. For commerce teams, this demonstrates how conversational AI can replace search interfaces and accelerate product development—Omio reduced build time to roughly 20% of previous levels by embedding AI throughout engineering and business operations.

Jun 29, 2026View full article →
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