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AI in Commerce News

Curated coverage of artificial intelligence across retail, B2B distribution, e-commerce platforms, funding, and policy — organized by topic and continuously updated.

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THEMERetailers deploy conversational AI to enhance customer shopping

AI-generated. Summaries are AI-generated from cited sources. Click through for the original report.

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Retailers deploy conversational AI to enhance customer shoppingAI-generated

DoorDash launches Ask DoorDash conversational shopping assistant

Retail / DTC › Grocery and Convenience Retailers › Supermarkets and Other Grocery Retailers (except Convenience Retailers)

DoorDash unveiled Ask DoorDash, a conversational AI tool that builds shoppable carts from recipe links, cookbook photos, or shopping lists, now available on Apple devices in select areas. For commerce teams, this represents the growing shift toward agentic AI to reduce friction in online grocery checkout and personalize the cart-building experience at scale.

Jun 29, 2026View full article →
Retailers deploy conversational AI to enhance customer shoppingAI-generated

Omio harnesses OpenAI to build conversational travel commerce platform

Business Services › Travel Arrangement and Reservation Services › Travel Agencies

Omio launched a ChatGPT-powered conversational travel experience connecting OpenAI models to real-time transportation inventory across 3,000+ providers in 47 countries, enabling travelers to discover and book journeys through natural language. For commerce teams, this demonstrates how conversational AI can replace search interfaces and accelerate product development—Omio reduced build time to roughly 20% of previous levels by embedding AI throughout engineering and business operations.

Jun 29, 2026View full article →
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